Mary Drumond

A customer centric B2B Marketer who moonlights as a podcaster 

Mary has a passion for B2B SaaS Marketing and consumer behavior, and extensive experience in Marketing Research– specifically Customer Experience and Customer Experience Management. She has been the host of the popular Voices of CX podcast for 11 seasons and has interviewed some of the greatest marketers, authors and leaders in the market. Mary is a speaker, thought leader, and author. She has been featured on multiple outlets, podcasts, and publications as one of the rising voices in Marketing, CX, and Consumer Insights.

Mary has served on the board of University of Georgia, Master’s in Market Research Program since 2019, is a marketing mentor at AMA, and a member of the prestigious CHIEF network. She has way too many house plants, spends all her money on dogs, and is a self-proclaimed gym rat.

Two Truths & A Lie:

• Mary was born in Rio de Janeiro, Brazil
• Mary can play 6 instruments
• Mary is a competitive Olympic weightlifter